TERMS AND CONDITIONS
SHOPILEX TRADE LTD – https://loumea.store
PREAMBLE
These Terms and Conditions govern all sales made through the website https://loumea.store
By accessing or purchasing from this Website, you agree to be bound by these Terms and Conditions.
Our goal is to:
- Provide full transparency regarding our sales conditions
- Ensure legal compliance
- Guarantee customer satisfaction
- If you do not agree with these Terms, please do not use our Website.
ARTICLE 1 – SCOPE OF APPLICATION
These Terms and Conditions apply to all purchases made on: https://loumea.store and all related subdomains.
The Website LOUMEA™ is owned and operated by:
- SHOPILEX TRADE LTD
- 71-75 Shelton Street
- Covent Garden, London WC2H 9JQ
- United Kingdom
- Phone: +44 7577 347784
- Email: contact@loumea.store
These Terms supersede any other conditions proposed by the customer. Failure to enforce any clause at any time shall not constitute a waiver of rights. Any person placing an order on the Website is considered a customer.
ARTICLE 2 – ACCEPTANCE OF TERMS
By placing an order, you confirm that:
- You have read these Terms
- You fully accept them
- You are legally capable of entering into a binding contract
- An order is considered valid only once payment has been successfully processed.
SHOPILEX TRADE LTD shall not be held responsible for:
- Technical errors
- Website interruptions
- Payment processor issues (Stripe, PayPal, etc.)
- Viruses or third-party system failures
ARTICLE 3 – USE OF PRODUCTS
Products purchased from our Website must be used lawfully and according to their intended purpose.
SHOPILEX TRADE LTD shall not be liable for damages resulting from:
- Improper use
- Negligence
- Unauthorized modifications
ARTICLE 4 – INTELLECTUAL PROPERTY
All content on the Website, including but not limited to:
- Text
- Images
- Logos
- Product descriptions
- Videos
Branding is protected by copyright and intellectual property laws. No reproduction, distribution, or commercial use is permitted without written authorization.
Customer testimonials submitted to the Website may be used for marketing purposes unless otherwise requested.
ARTICLE 5 – ORDER PROCESS
Placing an order includes:
- Selecting product(s)
- Adding to cart
- Completing checkout
- Secure payment via Stripe or PayPal
- Receiving confirmation email
- The electronic confirmation of payment constitutes a legally binding agreement.
- The contract becomes effective once payment is authorized.
ARTICLE 6 – PRICES & CURRENCY
All prices displayed on https://loumea.store are shown in United States Dollars (USD), unless otherwise specified.
Prices include applicable taxes where required.
Customers are responsible for any additional customs duties or local taxes depending on their country of residence.
Prices are subject to change without prior notice.
ARTICLE 7 – PRODUCT INFORMATION
- Essential product characteristics are described on the Website.
- Product images are for illustrative purposes only and are not contractually binding.
- We commit to fulfilling orders while supplies last.
- Product categories include:
- Beauty devices
- Hair styling tools
- Personal care accessories
- Promotional bundles
- Availability is indicated per product.
ARTICLE 8 – PAYMENT
Payment is due immediately at checkout.
- Accepted methods:
- Credit / Debit Cards (Visa, Mastercard, etc.)
- Stripe
- PayPal (if enabled)
- Link by Stripe
- All transactions are encrypted and processed securely.
- We reserve the right to cancel any suspicious transaction.
ARTICLE 9 – SHIPPING & DELIVERY
Orders are shipped to the address provided by the customer.
- Multiple Shipments
- Due to inventory distribution and international logistics partners, orders may be shipped in separate packages.
- In such cases:
- Items may arrive separately
- Each package will have its own tracking number
- Delivery times may vary slightly
- No additional shipping charges will apply
- Delivery timeframes are estimates and not guaranteed.
We are not responsible for:
- Incorrect addresses provided by the customer
- Customs delays
- Carrier delays
- For issues (damaged, missing, or incorrect items), contact:
- Email: contact@loumea.store
- Phone: +44 7577 347784
ARTICLE 10 – PERSONAL DATA
Personal information is collected for order processing and customer service.
- Data may be shared with:
- Internal staff
- Logistics partners
- Payment processors
- Legal authorities if required
- Customers may request access, correction, or deletion of personal data.
ARTICLE 11 – RETURNS & REFUNDS
Customers may request a return within the applicable return period stated on the Website.
- To qualify:
- Items must be unused
- In original condition
- Returned in original packaging
- Refunds are processed after inspection.
- Shipping fees may be non-refundable unless required by law.
- Unauthorized chargebacks without prior contact may result in permanent account restrictions.
ARTICLE 12 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, SHOPILEX TRADE LTD shall not be liable for:
- Indirect damages
- Loss of profit
- Data loss
- Misuse of products
- Total liability shall not exceed the purchase amount of the product in question.
ARTICLE 13 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
For international customers, local consumer protection laws may apply where legally required.
Any dispute shall first be resolved amicably.
ARTICLE 14 – COMPANY INFORMATION
- SHOPILEX TRADE LTD
- 71-75 Shelton Street
- Covent Garden, London WC2H 9JQ
- United Kingdom
- Phone: +44 7577 347784
- Email: contact@loumea.store