Privacy Policy

PRIVACY POLICY

LOUMEA™ – SHOPILEX TRADE LTD

Effective Date: [15, February 2026]

1. INTRODUCTION

This Privacy Policy explains how SHOPILEX TRADE LTD, operating the website https://loumea.store (“Website”, “we”, “our”, “us”), collects, uses, stores, and protects your personal information.

We are committed to complying with:

• UK GDPR
• EU General Data Protection Regulation (GDPR)
• Applicable U.S. privacy laws (including CCPA where applicable)

Company Information:

• SHOPILEX TRADE LTD
• 71-75 Shelton Street
• Covent Garden
• London WC2H 9JQ
• United Kingdom
• Phone: +44 7577347784
• Email: contact@loumea.store

2. PERSONAL DATA WE COLLECT

We collect only data necessary to operate our online store and fulfill customer orders.

• Identity Information
• First and last name
• Email address
• Phone number
• Billing & Shipping Information
• Delivery address
• Postal code
• City
• Country
• Order Information
• Products purchased
• Transaction amounts

Payment method

D. Technical Data

• IP address
• Browser type
• Device information
• Cookies and tracking technologies
• E. Marketing Data (With Consent)
• Newsletter subscriptions
• Contact form submissions
• We do not collect sensitive personal data.

3. HOW WE USE YOUR INFORMATION

Your data is used for the following purposes:

• Order Processing
• Account creation
• Payment processing
• Order confirmation
• Shipping and tracking

Customer support

• Website Optimization
• Improve site performance
• Analyze browsing behavior
• Personalize user experience
• Legal Compliance
• Fraud prevention
• Tax and accounting obligations
• Regulatory compliance
• Marketing (With Consent)
• Promotional emails

Newsletters

• Special offers
• You may unsubscribe at any time.

4. LEGAL BASIS FOR PROCESSING (GDPR)

We process personal data based on:

• Contract performance (order fulfillment)
• Consent (marketing, cookies)
• Legitimate interest (security, analytics)
• Legal obligation (tax, accounting, anti-fraud)

5. PAYMENT PROCESSING

Payments are securely processed via:

• Stripe
• PayPal (if enabled)
• We do not store credit card information. All transactions are encrypted using SSL technology.
• Payment providers process data under their own privacy policies.

6. DATA SHARING

We share personal data only with trusted service providers necessary to operate our business:

• Payment processors (Stripe, PayPal)
• Shipping carriers
• Website hosting provider
• Email service providers
• Analytics tools (Google Analytics)
• Advertising platforms (Meta Pixel, TikTok Pixel – when applicable)
• We do NOT sell your personal data.

7. INTERNATIONAL DATA TRANSFERS

Some service providers may process data outside the UK or EU, including the United States.

• Where applicable, transfers rely on:
• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Data protection agreements

8. DATA RETENTION

We retain personal data only as long as necessary:

• Order data: 6 years (legal obligation)
• Invoices: up to 10 years (accounting compliance)
• Marketing data: 3 years after last interaction
• Cookies: up to 13 months

You may request deletion at any time (subject to legal obligations).

9. YOUR RIGHTS (GDPR & UK GDPR)

You have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

File a complaint with a supervisory authority

To exercise your rights, contact:

📧 contact@loumea.store

10. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the right to:

• Request disclosure of collected data
• Request deletion of personal information
• Opt-out of data sale (we do not sell data)
• Non-discrimination for exercising privacy rights

Requests may be submitted to:

• 📧 contact@loumea.store

11. COOKIES & TRACKING TECHNOLOGIES

We use:

• Essential Cookies
• Required for cart, checkout, and account functionality.
• Analytics Cookies
• Used to analyze website traffic (Google Analytics).
• Marketing Cookies (With Consent)

Used for advertising platforms such as:

• Facebook / Meta
• TikTok
• Google Ads
• You may manage cookies through your browser settings or our cookie banner.

12. DATA SECURITY

We implement appropriate security measures:

• SSL encryption (HTTPS)
• Restricted admin access
• Secure hosting
• Encrypted payment gateways
• Regular system monitoring
• Despite our efforts, no online system is 100% secure.

13. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18.

We do not knowingly collect data from minors.

14. POLICY UPDATES

We may update this Privacy Policy at any time.

The latest version will always be available on this page.

15. CONTACT

For any questions regarding this Privacy Policy:

📧 contact@loumea.store

SHOPILEX TRADE LTD

71-75 Shelton Street

London WC2H 9JQ

United Kingdom

📞 +44 7577347784