Shipping Policy

SHIPPING POLICY

LOUMEA™ – SHOPILEX TRADE LTD

Last updated: February 2026

Website: https://loumea.store

Thank you for shopping with LOUMEA. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times depend on the destination country.

Australia

• Estimated delivery: 7–12 business days

United Kingdom, United States, Canada

• Estimated delivery: 7–15 business days

Europe

• Estimated delivery: 8–15 business days

Please note that shipping times may vary due to customs clearance, carrier delays or high demand periods.

Tracking Information

Once your order has been shipped, you will receive a tracking number by email allowing you to track your parcel in real time.

You can track your shipment using:

• UBI Smart Parcel
• Australia Post

You can also visit our Track My Order page to monitor your delivery status.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on the delivery destination.

From time to time we may offer free shipping promotions.

Lost or Delayed Packages

If your order has not arrived within 30 days, please contact our support team and we will investigate the issue with the shipping carrier.

Multiple Shipments

• Due to logistics optimization, your order may be shipped in separate packages.
• Each package will have its own tracking number
• No additional shipping fees will be charged
• Delivery dates may vary slightly

Shipping Fees

• Shipping fees (if applicable) are displayed at checkout before payment confirmation.
• We occasionally offer Free Shipping promotions, which will be clearly indicated on the website.
• 5. Incorrect Address
• Customers are responsible for providing accurate shipping information.

LOUMEA™ is not responsible for:

• Incorrect or incomplete addresses
• Failed delivery attempts
• Unclaimed packages
• Reshipping fees may apply.

Customs & Duties

International orders may be subject to customs fees, taxes, or import duties depending on local regulations.

These charges are the responsibility of the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged:

• contact@loumea.store

Please include:

• Order number
• Photos (if damaged)
• We will investigate and provide a solution.

Contact

If you have any questions about your order, please contact us at:

• contact@loumea.store